KYC/AML Compliance Specialist

About the Company

Coupang exists to deliver customer delight. We know we are fulfilling our mission when customers say, "How did we ever live without Coupang?" With the single-minded goal of making shopping, dining and everyday life easier for our customers, Coupang is leading innovation across the multi-billion-dollar e-commerce industry. Coupang is one of the fastest-growing e-commerce companies and has built a unique position and customer trust in the Korean commerce market. 

Coupang proudly considers itself a large global listed company built on a start-up culture. This preserves the agility of our founding days and is the growth engine behind our continuous launch of new services and expansion of our business. Every Coupang employee has the opportunity to adopt an entrepreneurial spirit and drive new innovations and initiatives. The boldness to dive into work without hesitation and strive for results is the essence of how Coupang works. At Coupang, you will see yourself, your colleagues, your team and the whole company grow every day. 

Every Coupang employee is genuinely committed to the mission of shaping the future of commerce. We solve customer problems, challenge traditional concepts and conventions, and go beyond what is considered achievable limits. If you want an amazing work experience in an always-on, high-tech and hyper-connected world, join Coupang today.

About the Role

Coupang's Compliance organisation establishes policies and standards, provides related guidance, and supports the execution and monitoring of control procedures to identify and mitigate compliance risks that may arise across Coupang's diverse business areas.

In addition, we work closely with each business organisation and shared support organisation to design products, services and control frameworks that can reduce compliance vulnerabilities, and we manage the processes for measuring, monitoring and reporting compliance risks.

As our compliance organisation continues to grow, we are proactively identifying and resolving new and complex compliance issues as Coupang's product and service portfolio expands.

Key Responsibilities

• Review, investigate and assess screening alerts and due diligence cases and, in line with defined procedures, report potential sanctions, anti-money laundering (AML) or other compliance-related issues to senior managers.
• Perform quality assurance (QA) reviews of cases arising from onboarding screening and ongoing monitoring, and verify compliance with internal policies, procedures and relevant regulatory requirements.
• Investigate high-risk cases escalated from onboarding and ongoing screening, and prepare clear review documentation and recommendations to support compliance decision-making.
• Work closely with business and IT stakeholders to collect, verify and analyse the information required for compliance review, investigation and escalation.

Qualifications Requirements

• More than 10 years of relevant experience
• Holder of the CAMS certification
• Ability to proficiently use advanced Microsoft Excel features such as complex formulas, VBA and conditional formatting
• Advanced SQL skills, including writing custom queries, script automation, and checking batch job completion and resolving errors
• Experience using automated self-service reporting tools such as Tableau or Power BI
• In-depth experience in data profiling, cleansing and standardisation
• Experience in due diligence, KYC and third-party risk management
• Knowledge of risk-based approaches, with interest and understanding of risks that may arise in countries and regions outside Korea

Preferred Qualifications

• Able to communicate smoothly in English and write documents, proactive in carrying out work, with a high sense of goal orientation and a flexible working attitude
• Able to manage work systematically and check even the finest details carefully
• Able to manage multiple projects simultaneously in a fast-changing environment

Selection Process and Important Information

• SelectionProcess
  • Document screening - role fit interview - core competency interview - final decision
  • The selection process may differ by role and may change depending on schedule and circumstances.
  • Selection schedule and results will be notified individually to the email address registered in your application.
• Notes 
  • This posting may close early once recruitment is complete.
  • If the application contains false information, the offer may be cancelled.
  • Employment protected persons (veterans, persons with disabilities, etc.) may receive preference in accordance with applicable laws.
  • Job level and scope of responsibilities may be changed in consideration of the candidate's overall career and experience. If such a change is necessary, the candidate will be contacted at an appropriate time before the final offer notification.
  • Recruitment and job performance may be restricted if legally required qualifications are not met.

Privacy Policy 

• The Coupang Group collects and processes your personal data in accordance with the Job Applicant Privacy Policy (link below). https://www.coupang.jobs/kr/privacy-policy/

Document Return Policy 

1. This notice is given pursuant to Article 11(6) of the Act on the Fair Recruitment Procedures.
2. Applicants who have applied for a position with us and were not finally selected may request the return of the recruitment documents they submitted in accordance with the Act on the Fair Recruitment Procedures. However, this does not apply to documents submitted via our website or by email, or documents voluntarily submitted without our request, and where recruitment documents are lost due to natural disasters or other reasons not attributable to us, they are deemed to have been returned.
3. Applicants requesting the return of recruitment documents under paragraph 2 above must complete a request form for the return of recruitment documents [Form No. 3 of the Enforcement Rules of the Act on the Fair Recruitment Procedures] and submit it by email to ([contact details removed]). Once submission is confirmed, the documents will be sent by registered mail to the designated address within 14 days from the confirmation date. In this case, the registered postage is payable by the recipient, so please keep this in mind. 
4. To prepare for return requests under paragraph 2 above, we will keep the original recruitment documents submitted by applicants for 180 days from the date recruitment is confirmed. If no return is requested by then, all recruitment documents will be destroyed without delay in accordance with the Personal Information Protection Act.
5. However, paragraphs 1 to 4 above apply only where the labour laws of the Republic of Korea apply. They do not apply otherwise.